Payments Customer expectations for security, user experience, and processing are rising. App-based services and cryptocurrencies are disrupting the payments ecosystem. Cyber threats and fraud have become more sophisticated alongside these technologies. Consumers are incorporating credit cards into their debt portfolio at an ever-increasing rate, bringing opportunity to capitalise on swipe and interest revenue, but simultaneously flooding institutions with applications, credit limit increases, disputes & chargebacks, call volume, and more.No one is immune to the uncertainty of future risks, making it more critical for C-suites and boards to anticipate future emerging issues. Our business technology consulting professionals become your trusted advisors, providing guiding insights and strategic vision - realised through a unique blend of payments industry knowledge, product experience, and business acumen.Protiviti helps payments firms to be more effective and efficient in a way that is risk-sensitive, regulatory compliant, well-controlled, and enabled by leading technologies.Our firm is widely recognised for delivering practical solutions to financial organisations that embody the five characteristics needed to succeed in the face of disruption: human, flexible, intelligent, innovative, modular. We have assembled integrated teams of industry and process advisors with the skill to help executives develop pragmatic, transformation, risk-sensitive solutions to confidently face emerging challenges and identify opportunities for structural transformation that align with your core values to ensure sustained future growth.Together with Robert Half, the world's first and largest specialised talent solutions firm, Protiviti offers the unrivaled combination of consulting expertise with Robert Half’s deep pool of highly skilled and experienced professionals to solve your business challenges using our unique, flexible delivery models. Survey December 22, 2023 2024 Top Risks in the Financial Services Industry Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed... Learn More What we do Our services Leadership Our Services Our payments consulting advisors provide solutions tailored to your organisation’s unique needs in the following areas. Pro Briefcase Cybersecurity Cybersecurity is a top priority for boards and ERM functions seeking proper visibility and understanding of their cyber threat landscape. We help firms protect data by assessing, developing, implementing and managing end-to-end agile solutions to help you safely grow your business. Pro Building office Managed Solutions We provide a unique and flexible delivery model for consulting, implementation and operations services to help you address short-term skill gaps, deliver project results, and transform your organisation by creating the right team that can scale up or down quickly and cost effectively to fit your needs. Pro Document Consent Technology Whether you are looking to automate, modernise, or embark on an end-to-end transformation journey, our technology consulting solutions can help. We have experience in developing solutions for alternative credit and financing models, real-time payments, super apps and digital wallets." Pro Document Files Data and Analytics Using data to identify untapped opportunities is a powerful competitive advantage. Our advisors support your data needs from data strategy and governance through the development, design and implementation of advanced analytics and digitalisation using artificial intelligence and machine learning. Pro Document Stack Digital Transformation Evolving needs and customer expectations challenge even the most agile organisations. We help you think differently to redefine customer experience, explore new operating models, create enhanced digital channels, and build skills that instill a culture of innovation and agility. Pro Legal Briefcase Risk Management Proactive leaders know they must adopt more innovative risk management practises to succeed. We help you leverage emerging technologies, harness data and and maintain a strong control environment so you stay on the leading edge of risk management while improving your bottom line. Pro Workflow Flowchart Operational Resilience Our advisors work closely with your key stakeholders to integrate industry best practises and tailor business solutions to help you reduce operating costs, increase productivity and service, build resiliency and reduce the capital required to support business goals and objectives. Pro Tools Gear Ecosystem partners We work across our partner ecosystem to develop solutions and offer unbiased technology recommendations, single-sourced solutioning, and agile collaboration to solve your most complex challenges. WHITEPAPER Sanctions: Not Just a Financial Institution Issue For banks, sanctions-related enforcement actions and large financial penalties over many years have made clear the cost of non-compliance with sanctions obligations. For other types of financial services companies as well as for non-financial... WHITEPAPER Ten Things Foreign Financial Institutions Should Know About Executive Order 14114 On December 22, 2023, when many of us had already started our holiday breaks, President Biden issued Executive Order (EO) 14114, which among other things creates new secondary sanctions risk for foreign financial institutions. For anyone who missed... BLOG Embracing Blockchain in the Global Enterprise Industry Recently, I was honored to have the opportunity to talk with FinTech Magazine about the future of blockchain and why organizations should be embracing this technology. Here’s an excerpt from my conversation, which can be viewed in its entirety... Button Button Client Story March 6, 2024 Global Payments Leader Improves Contract Lifecycle Management Processes Protiviti helped our client select and implement a lifecycle management system including PMO activities, process design contract and business requirements documentation, legacy contract data extraction, super user training and UAT. ... Read more Leadership Michael Brauneis Mike is Protiviti’s global leader of Industry & Client Programs and a member of Protiviti’s executive team. He also serves as the leader of the firm’s global Financial Services industry practice. Mike has more than 20 years of experience focused on serving clients ... Learn More
