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  • Client Story
    June 7, 2023
    Resource backfill, technology and process change drive state procurement improvements
    Many institutions in the public sector are faced with improving the efficiency and responsiveness of their services and operations to better serve stakeholders and the public. High turnover and lengthy recruiting cycles are creating both a loss of tribal knowledge and an influx of inexperienced resources, leading to significant delays in day-to-day operations. Our client, a state procurement…
  • Client Story
    May 12, 2023
    Regional bank achieves national growth by diligently championing change
    A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations. Optimising processes and investing in new technology would enable scalable, high-touch services and result in increased operational efficiency and winning…
  • Client Story
    May 26, 2023
    Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO
    A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to…
  • Client Story
    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…
  • Client Story
    June 16, 2023
    Blockchain/Web3 Startup Blocks Gaps and Improves AWS Security Posture
    A blockchain/web3 startup engaged Protiviti to review their AWS environment. While getting the product to market as fast as possible was a primary goal for the client, security was an afterthought in many scenarios. To address this need and prevent a potential catastrophic security event, the client wanted a quick and consistent way to understand where their security gaps were and how they could…
  • Client Story
    June 13, 2023
    Having it all: Technology transformation in the luxury marina market
    This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows…
  • Client Story
    January 10, 2024
    Achieving New Heights with Transformative Inventory Management Solutions
    The client wanted to improve inventory management practices at a facility in its commercial HVAC division, which was seeing significant production disruptions and inventory losses. Inventory was handled by several third-party logistics companies, leading to missing material and inventory inaccuracies.
  • Client Story
    September 13, 2023
    Agility in Action: IT Transformation Fosters Business Alignment
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive analysis…
  • Client Story
    September 14, 2023
    Organisational Changes Drive Seamless Transformation of Back-Office Processes to Propel Business Strategy
    Protiviti partnered with leading technology company to assess, redesign, and standardise procurement, accounting, and finance functions. The company’s overall goal was to eliminate manual and disparate back-office processes to create capacity for strategic and growth objectives.
  • Client Story
    September 6, 2023
    Finance Transformation Expertise Supports Strategic Initiatives
    The client was undergoing a strategic finance transformation initiative to globally align technology, policy, and procedures. As part of this initiative, the company had several strategic goals.
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